Delivery

Today, clients demand more from their lawyers: better service, greater impact, increased satisfaction. Long before the economic and cultural shifts began to transform the profession, we realized there were better ways for lawyers and clients to work together.

After a decade of driving change in legal environments, our experiential know-how and program maturity are unmatched. Now, we're going from reinventing legal service delivery to helping clients reinvent their own law departments. We began by investing in change to become better legal service providers. The tools and approaches we developed to enhance our own value proposition can help you do the same.

2005: Seyfarth begins internal Lean Six Sigma adoption

As founding partner Lee Shaw used to say, "what's best for our clients is what's best for our business." A commitment to quality, efficiency, and client focus has been in our DNA since Day 1. Our investment in Lean helped us operationalize those core values.

2005: SeyfarthLean is born

By adapting classic Lean Six Sigma to the demands of legal practice, we developed SeyfarthLean. With 200+ legal and operational process maps under development, we went from thinking Lean to living Lean.

2008: Seyfarth LPMO goes client-facing

We led the industry by embedding Legal Project Managers into client service teams. Working alongside Seyfarth lawyers, the LPMO led planning and execution on complex legal matters and large portfolios, delivering enhanced value and better client experiences.

2010: Seyfarth commits to firm-wide Lean education

Meaningful change doesn't happen overnight or by osmosis. To translate our Lean promise to client experience, we're still investing in education and training: spreading new ideas, new skills, and new habits up, down and across the organization.

2011: Lean client workshops, by popular demand

Our growing team of multi-disciplinary experts took our growing set of Lean tools and techniques to the wild. Working with top in-house teams, we tackled real-life problems and armed each client team with future-state solution designs specific to their unique business environment.

2013: Seyfarth Link platform launched

We developed Seyfarth Link, our award-winning collaboration platform, to help legal teams work better. By leveraging data and technology, Seyfarth teams deliver increased visibility, access to analytics, and smarter risk management.

2015: SeyfarthLean Consulting expands service capabilities

Building on a decade of experience driving real change in how legal teams work, SLC expanded its service capabilities to include legal operations consulting for in-house legal teams, helping them evolve into better, faster, stronger departments.

2017: Seyfarth brings RPA to legal industry

Seyfarth becomes the first law firm to deploy robotic process automation to free lawyers from more mundane legal tasks so they can focus on helping our clients solve their most complex business issues.

2018: Seyfarth wins two ACC Value Champion Awards

Seyfarth becomes the first firm to win two awards in a single year, for our use of leading management practices—writing applications, leveraging AI, and applying sophisticated sourcing and staffing models—to help the businesses we serve succeed.

2019: Seyfarth continues to enjoy brand leadership

In a survey conducted by BTI Consulting, clients named us Best of the Best for using technology more effectively—and in new ways—to add value to the client experience. Additionally, corporate counsel see us as leaders in delivering new and valuable services in ways others do not—setting us apart as true "Movers & Shakers."

2020: Financial Times honors Seyfarth with innovation accolades for 10th consecutive year 

The Financial Times recognized Seyfarth as one of the world’s most innovative law firms for the 10th consecutive year in its annual FT Innovative Lawyers series, with the firm’s leadership noted across several categories.

2021: Seyfarth launches Pioneers and Pathfinders podcast

Seyfarth launched the "Pioneers and Pathfinders" podcast about people driving change in the legal industry. Weekly interviews with guests from multiple backgrounds and perspectives drawn from a number of areas focus on how their unique journeys inform their thinking about the profession, the business of law, the solutions they create, and where the industry is going next. 

2022: Seyfarth recognized at International Legal Technology Association Awards

Seyfarth was again recognized by the International Legal Technology Association (ILTA) at its Distinguished Peer Awards. The firm was named a runner-up in the “Transformative Project of the Year” category for its new advanced immigration management platform, Caribou.

2024: Seyfarth continues its long history of leading the legal market by driving change through client-centric innovation

Seyfarth was recognized by BTI Consulting Group as a “Best of the Best Leading Edge Law Firm,” establishing Seyfarth as one of the firms “best equipped to meet the new leading-edge expectations” and one of “the elite few who can help clients change their business.”

The firm also started two new initiatives that lead the pack in legal practice innovation: the development of an AI training program for summer associates to provide tools on the “new reality” of how they are going to practice, and creating an internal SEYence Fair for all employees to come up with innovative solution to a real-life legal challenge, with the winning solutions being developed by the firm.