More and more corporate law departments are focusing their attention on better connecting the value and cost of legal services. The ACC has launched a major initiative – the ACC Value Challenge – covering just this topic. Many law firms are also trying to implement value billing to better serve and improve relationships with their clients.
Innovative law firms are using Lean Six Sigma and similar methodologies in order to improve collaboration, communication and efficiency. Seyfarth Shaw has been an innovator in this area, using this process-driven approach to map the delivery of services and identify areas where efficiencies can be gained. This address will focus on how both law departments and their firms can make data-based decisions to improve the correlation between legal spend and value.