Minh Vu, Julia Sarnoff and Kevin Fritz authored an article for the Franchise Law Journal

Minh Vu, Julia Sarnoff and Kevin Fritz authored "Website, Kiosks, and Other Self-Service Equipment in Franchising: Legal Pitfalls Posed by Title III of the Americans with Disabilities Act," an article for the Franchise Law Journal.  This article reviews the most common types of customer-facing electronic information technology (EIT) that franchisors and franchisees are using, the murky and evolving legal requirements that apply to them, the legal controversies that have arisen in connection with their use, and what can be done to ensure legal compliance.

You can read the full article here.