Blog Post
Jan 24, 2012
Certification of Call Center Class Given the Boot
On January 20, 2012, Magistrate Judge Paul E. Davison of the Southern District of New York recommended decertifying the off-the-clock FLSA claims of 40 current and former IBM call-center representatives in Seward v. IBM. While noting “the scarcity of cases within the Second Circuit” addressing this type of motion, he relied heavily on Zivali v. AT&T Mobility, in which Judge Jed S. Rakoff of the same Court, eight months earlier, decertified off-the-clock claims of over 4,100 retail-store employees.
As the sole named plaintiff, Seward failed to meet his burden of proving he was similarly situated to the 39 opt-in plaintiffs in relation to the three key factors identified in Zivali:
- common or disparate factual and employment settings of the individual plaintiffs;
- defenses available which appear common to all plaintiffs or individual to each plaintiff; and
- fairness and procedural considerations.
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